The Follow Through

Customer service is an on going process in any and all business ventures. Whether your a one person team, or an organization with thousands of employees, customer service is a part of your business that is not departmental, and should never be overlooked. Customer service tends to be placed in a department, but the truth […]

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Five Keys To A Happy Customer

Customer Service is one of the most important aspects of running a business, and sometimes might appear to be a simple task. Some might think it is simply answering a phone in a call center, giving an answer, often by a scripted message, and move on to the next phone call. For a company to […]

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