Ten Simple Tips To Create A Great Customer Experience

There are many lists of things to do to create a great experience for your customers, and depending on who you ask, their own personal opinions will differ.

Of course, there are the tried and true tips of being courteous, always smiling, show your customers you care, etc., but there will always be some things that you can do extra to improve the customers experience. Some will be easy to implement in an organization, and others will take a bit more planning to make sure they are done correctly. This list features 10 simple to implement tips to create a great customer experience.

1.) Give each customer your full attention. Never handle more than one customers issue at once.

2.) Respond to a customer in a timely manner.

3.) Always follow up with a customer by email, phone, etc.

4.) Know your customer. Ask questions that can tell you a bit more about your customers by the answers they give.

5.) Ask customers “What can we change?” and “How can we do better?”

6.) Make the changes most suggested by customers.

7.) Do something extra for a customer (Go above and beyond). Make a customers issue a teaching opportunity to provide more value to your product or service.

8.) Write a hand written “Thank You” note or response.

9.) Give customers easy access to contact you 24/7 by phone, email, etc.

10.) When you see an opportunity to truly make a customers experience over the top outstanding, “WOW” the customer.

You may also like

44 Comments

  1. Have you ever considered about adding a little bit more than just your articles?
    I mean, what you say is important and all. Nevertheless think of if you added some great
    pictures or videos to give your posts more, “pop”!
    Your content is excellent but with images and videos, this site could undeniably be one
    of the best in its field. Wonderful blog!

  2. I am now not positive the place you’re getting your info, but good topic.
    I must spend some time learning much more or working out more.

    Thanks for great information I used to be searching for this info for my mission.

  3. My relatives every time say that I am wasting my time here at web, except I
    know I am getting knowledge every day by reading such
    pleasant posts.

  4. Undeniably believe that which you said. Your favourite justification appeared
    to be at the internet the easiest thing to take into account of.
    I say to you, I certainly get annoyed whilst other folks
    think about issues that they plainly do not know about. You controlled to
    hit the nail upon the top as smartly as outlined out the entire thing
    without having side effect , folks could take a
    signal. Will likely be again to get more. Thanks

  5. This design is wicked! You obviously know how to keep a reader entertained.
    Between your wit and your videos, I was almost moved to start my own blog (well, almost…HaHa!) Excellent job.
    I really enjoyed what you had to say, and more than that, how you presented it.
    Too cool!

  6. Piece of writing writing is also a excitement, if you be acquainted with after that you can write
    if not it is complicated to write.

  7. Oh my goodness! Impressive article dude! Many thanks, However I am going through difficulties with your RSS.
    I don’t know why I am unable to join it. Is there
    anyone else having the same RSS issues? Anyone who knows the answer can you kindly respond?
    Thanks!!

  8. I’m not sure where you are getting your information, but good
    topic. I needs to spend some time learning more or understanding more.
    Thanks for great info I was looking for this
    info for my mission.

  9. I am curious to find out what blog platform you happen to be utilizing?
    I’m having some minor security issues with my latest blog
    and I would like to find something more risk-free. Do you have
    any solutions?

  10. It is perfect time to make some plans for the future and it’s time to be happy.
    I’ve read this post and if I could I wish to suggest you some interesting things
    or advice. Perhaps you can write next articles referring
    to this article. I wish to read more things about it!

  11. certainly like your web site but you need to test the spelling on quite a few of your posts.
    A number of them are rife with spelling issues and I find
    it very bothersome to tell the truth then again I’ll certainly come back again.

  12. Heya are using WordPress for your blog platform?
    I’m new to the blog world but I’m trying to get started and set up my own. Do
    you require any coding expertise to make your own blog?
    Any help would be really appreciated!

  13. I love your blog.. very nice colors & theme. Did you create this website yourself or did
    you hire someone to do it for you? Plz respond as I’m looking to construct
    my own blog and would like to know where u
    got this from. appreciate it

  14. Hi there just wanted to give you a quick heads up.
    The text in your article seem to be running off the screen in Chrome.
    I’m not sure if this is a format issue or something to do with web browser
    compatibility but I thought I’d post to let you know. The design and style look
    great though! Hope you get the problem resolved soon. Cheers

  15. After I initially left a comment I appear to have clicked on the -Notify me when new comments are added- checkbox and now each time a comment
    is added I get 4 emails with the exact same comment. Is there a means you are able to remove me from that service?
    Cheers!

  16. Superb blog you have here but I was wanting to know if you knew of any community
    forums that cover the same topics talked about in this article?

    I’d really love to be a part of community where I can get responses from
    other experienced individuals that share the same interest.
    If you have any suggestions, please let me know. Thanks a
    lot!

  17. you are truly a excellent webmaster. The website loading
    speed is incredible. It seems that you’re doing any distinctive trick.
    Furthermore, The contents are masterwork. you’ve done a excellent process in this subject!

  18. you are in point of fact a good webmaster. The website loading velocity is amazing.
    It sort of feels that you’re doing any distinctive trick.
    Moreover, The contents are masterwork. you
    have done a great activity in this topic!

  19. You have made some really good points there.
    I checked on the web for more info about the issue and found most people will go along
    with your views on this web site.

  20. First of all I would like to say fantastic blog!

    I had a quick question in which I’d like to ask if you do not mind.
    I was interested to know how you center yourself and clear your
    thoughts prior to writing. I have had trouble clearing my mind in getting my thoughts out there.

    I do enjoy writing but it just seems like
    the first 10 to 15 minutes tend to be wasted simply just trying to figure out how
    to begin. Any ideas or tips? Many thanks!

  21. Today, I went to the beach front with my kids.
    I found a sea shell and gave it to my 4 year old daughter and said “You can hear the ocean if you put this to your ear.” She placed
    the shell to her ear and screamed. There was a hermit crab inside and it
    pinched her ear. She never wants to go back!
    LoL I know this is totally off topic but I had
    to tell someone!

  22. I just want to tell you that I am just beginner to blogging and site-building and definitely enjoyed you’re page. Likely I’m going to bookmark your blog post . You certainly have fantastic writings. Bless you for sharing with us your web page.

  23. My developer is trying to persuade me to move to .net from PHP.
    I have always disliked the idea because of the expenses.
    But he’s tryiong none the less. I’ve been using WordPress on a number of websites
    for about a year and am nervous about switching to another platform.

    I have heard good things about blogengine.net. Is there a way I can transfer all my wordpress posts
    into it? Any kind of help would be really appreciated!

  24. I’m astounded by the way you handled this subject. It isn’t often I stumbled upon a blog along with interesting blog posts like the ones you have. I am going to jot down your blog feed to keep up-to-date with your hereafter new posts. Once more, I love what you’ve got here.

  25. I enjoy you because of all of your hard work on this web page. Kim really loves setting aside time for investigations and it is obvious why. Most people know all about the compelling manner you deliver very helpful guides via the web site and as well as foster contribution from other ones about this situation plus my simple princess is studying a lot. Take advantage of the remaining portion of the year. You have been doing a glorious job.

  26. I am continually amazed by the amount of information available on this subject. What you presented was well researched and well worded in order to get your stand on this across to all your readers.

  27. I wish to show my thanks to the writer for rescuing me from this type of trouble. After searching throughout the the net and coming across methods that were not productive, I figured my entire life was over. Being alive without the presence of answers to the difficulties you’ve fixed through your good guideline is a critical case, as well as the kind which could have in a wrong way affected my entire career if I had not discovered your blog. Your actual knowledge and kindness in maneuvering all the details was valuable. I don’t know what I would have done if I hadn’t come upon such a solution like this. I’m able to now look forward to my future. Thanks a lot so much for the reliable and result oriented help. I will not hesitate to recommend the blog to any person who would like care about this subject matter.

  28. Youre so cool! I dont suppose Ive read anything similar to this before. So nice to locate somebody by original thoughts on this subject. realy appreciation for starting this up. this website can be something that is needed on the net, someone with a bit of originality. helpful task for bringing a new challenge towards the net!

Leave a Reply

Your email address will not be published.