Five Keys To A Happy Customer

Customer Service is one of the most important aspects of running a business, and sometimes might appear to be a simple task. Some might think it is simply answering a phone in a call center, giving an answer, often by a scripted message, and move on to the next phone call. For a company to truly have success in customer service however, there is much more to the process than what many might think. Though some might seam obvious, but often overlooked, here are Five Keys To A Happy Customer.

1.) Customer Service Is Not A 9 To 5 Approach

When it comes to customer service, small business owners, customer service professionals, and organizations must completely understand that client issues can happen at any time of the day or night. When issues do arise, customers want answers, and often times they want answers yesterday. – Read More…

2.) Give Your Clients A Great Customer Experience

In our fast paced digital world, the world of business is as competitive as ever. Customer loyalty is an important part of business growth, and unfortunately with information readily available within seconds, customer experience travels quickly. More importantly to business owners and customer service professionals, a bad customer experience travels faster than a great customer experience, because customers are far more likely to express a bad experience over a great one.  For every experience given that is not great, there is a vast amount of business’s out there eager to take a client and provide what the customer was lacking. – Read More…

3.) Never Assume A Customer Is Happy

As business owners and customer service professionals, it is easy to get overly busy and forget about the small details that constitute an outstanding customer experience. One such detail is the “Follow Up”. Throughout our days, we follow up with family, follow up with friends, even follow up with our doctors, but do we always follow up with a customer? – Read More…

4.) Know What Your Customers Are Saying About You

“What are your customers saying about you”? If the answer to this question is you do not know, then you need to start engaging with your customers.  In the never quiet, always busy world of business, it is easy to get caught up in the act of finding customers, and producing results, but within that, it is just as easy to forget the small, important details of customer satisfaction. Whether it is finding out what experience a first time customer had with your business, or following up with a repeat customer, who might place an order twice a year, the task of engaging with customers is as important as locating customers for an initial sale. – Read More…

5.) Know The Temperature Of Your Clients

Do you know what the current temperatures of your customers are? If not, you should always be checking. What does this mean to your organization? You might be saying, “Well my customers are not submitting any complaints, so I have no reason to believe my clients are unhappy”. This mindset will surely get your organization in trouble, as many unhappy customers will express their discontent to others outside of your organization. Your clients might be waiting to hear from you or one of your representatives to file their complaint for something they are unhappy with. If you or your organization never make a follow up visit with a customer, – Read More…

You may also like


  1. Greetings! This is my first comment here so I just wanted to give a quick shout out and say I
    genuinely enjoy reading through your articles. Can you recommend
    any other blogs/websites/forums that deal with the same topics?
    Thanks a lot!

  2. Hmm it seems like your website ate my first comment (it was super long) so I guess I’ll
    just sum it up what I had written and say, I’m thoroughly enjoying your blog.
    I too am an aspiring blog writer but I’m still new to the whole thing.
    Do you have any suggestions for inexperienced blog writers?

    I’d genuinely appreciate it.

  3. Pretty nice post. I just stumbled upon your blog and wanted to say that I have truly enjoyed surfing around your blog posts.
    In any case I will be subscribing to your feed and I hope you write again soon!

  4. I like the helpful information you provide in your articles.
    I’ll bookmark your blog and check again here regularly.
    I am quite certain I’ll learn a lot of new stuff right here!
    Best of luck for the next!

  5. I’m curious to find out what blog system you have
    been working with? I’m having some minor security problems with my latest site and I would like to find something more secure.
    Do you have any solutions?

  6. I have been exploring for a little for any high quality articles or weblog posts on this kind of space
    . Exploring in Yahoo I finally stumbled upon this site.
    Studying this info So i am happy to exhibit that I have a very
    just right uncanny feeling I discovered just what I needed.
    I so much without a doubt will make certain to do not disregard
    this web site and provides it a glance on a continuing

  7. After looking over a number of the articles on your blog,
    I really like your technique of blogging. I book-marked it to my
    bookmark website list and will be checking back in the
    near future. Please visit my web site too and tell me what you think.

  8. Great work! That is the type of info that are supposed to be shared
    across the web. Shame on Google for no longer positioning this publish
    upper! Come on over and seek advice from my site . Thank you =)

  9. Heya i’m for the primary time here. I found this board and I in finding
    It truly helpful & it helped me out a lot. I’m hoping to give something back and help others such as you helped me.

  10. Nice post. I learn something new and challenging on websites I stumbleupon every day.
    It will always be useful to read content from other writers and use something from other websites.

  11. I loved as much as you’ll receive carried out right here.
    The sketch is attractive, your authored material stylish.
    nonetheless, you command get got an edginess over that you wish be delivering the following.
    unwell unquestionably come more formerly again since exactly the same nearly a lot often inside case you shield this hike.

  12. I am really enjoying the theme/design of your blog.
    Do you ever run into any web browser compatibility problems?
    A few of my blog audience have complained about my blog not
    operating correctly in Explorer but looks great in Safari.
    Do you have any tips to help fix this issue?

  13. Hello there! I know this is somewhat off topic but I was wondering if you knew where I could locate a captcha plugin for
    my comment form? I’m using the same blog platform as yours and I’m having difficulty finding one?
    Thanks a lot!

  14. hey there and thank you for your info – I have certainly picked up
    something new from right here. I did however expertise some technical points
    using this website, since I experienced to reload the site
    many times previous to I could get it to load correctly.
    I had been wondering if your web host is OK? Not that I’m complaining, but slow loading instances times will sometimes affect your placement in google and could damage your high-quality score
    if advertising and marketing with Adwords. Well I am
    adding this RSS to my email and could look out for a lot more of your respective interesting content.
    Ensure that you update this again very soon.

  15. Great post. I used to be checking continuously this blog and I’m inspired!
    Very helpful information specially the ultimate phase :
    ) I deal with such info much. I used to be seeking this certain info for a very long
    time. Thanks and good luck.

  16. I just want to say I am new to weblog and honestly savored you’re page. More than likely I’m planning to bookmark your site . You definitely come with wonderful writings. Many thanks for revealing your web-site.

  17. This design is wicked! You definitely know how to keep a reader
    amused. Between your wit and your videos, I was almost moved
    to start my own blog (well, almost…HaHa!) Great job.

    I really loved what you had to say, and more than that, how you presented it.
    Too cool!

  18. Valuable information. Fortunate me I found
    your website by accident, and I am surprised why this accident did not took place earlier!

    I bookmarked it.

  19. Hi there just wanted to give you a quick heads up. The text in your content seem to be running off the screen in Firefox. I’m not sure if this is a format issue or something to do with internet browser compatibility but I thought I’d post to let you know. The design look great though! Hope you get the problem solved soon. Many thanks

  20. Thanks for all of the labor on this blog. Gloria take interest in making time for internet research and it’s simple to grasp why. We notice all concerning the compelling mode you offer insightful items via this website and as well attract response from other ones on that area while our own simple princess has been learning a whole lot. Enjoy the rest of the year. Your doing a dazzling job.

  21. I must express appreciation to this writer just for rescuing me from this type of instance. Because of looking throughout the internet and obtaining thoughts which are not powerful, I believed my entire life was over. Existing without the approaches to the issues you have fixed by means of your main guide is a critical case, as well as the kind that could have adversely affected my career if I hadn’t discovered your site. Your own skills and kindness in taking care of all the stuff was precious. I’m not sure what I would’ve done if I hadn’t discovered such a step like this. It’s possible to at this moment look forward to my future. Thank you so much for this skilled and sensible guide. I will not hesitate to recommend your web sites to anybody who would need support about this topic.

Leave a Reply

Your email address will not be published.